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aesop's fables

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belbin team roles and personality types theory

the 'big five' personality factors model (aka 'ocean')

bloom's taxonomy of learning domains

body language - theory, signals, meanings

brainstorming - process and tips

business process modelling

career change planner tool and template

cliches, expressions and words origins

david grove's clean language methodology

diagrams and other free tools

emotional intelligence (EQ)

experiential learning - and guide to facilitating experiential activities

'fantasticat' concept - for teaching and motivating young people

the four temperaments (four humours)

funny free posters

games, tricks, puzzles and warm ups for groups

games and exercises for team building

more games and exercises for team building

group selection recruitment method

hans eysenck's personality types theory

hrd performance evaluation

interviews

interviews - group selection method

interview presentations - how to prepare and deliver

job interviews - tips, techniques, questions, answers

johari window model and free diagrams

jung's psychological types

keirsey's personality types theory (temperament sorter model)

kirkpatrick's learning evaluation model

leadership tips

love and spirituality at work

mcclelland's achievement-motivation theory

management and business quiz - 50 test questions for fun (mostly)

motivational posters

william moulton marston's DISC personality theory (Inscape, Thomas Int., etc)

myers briggs personality theory and mbti types indicator

personality theories, models and types

pest market analysis - free template

posters - free, funny, motivational, inspirational

presentations at job interviews

puzzles and games for team building and warm-ups

puzzles answers

puzzles and conundrums - complex

quizballs - free questions and answers for quizzes

recruitment process and principles - attracting high quality staff

role playing and role play games process and tips

sales activator® sales training and development games system

self-employment planner template - finding what you can succeed at

self-help and self-esteem

stress and stress management

swot analysis - free template and examples

team building games and activities - free ideas, exercises

video clips for teaching and training

workshops - format and how to run

Browse full businessballs index for more concepts, ideas and resources.

demographics classifications

free social grade definitions and demographics classifications and geodemographic classes

Here are some free listings of commonly used demographics, lifestyle and geodemographical classifications, now including the ACORN UK 2005 profiles and population percentages. Social class definitions and geodemographics are mainly used by marketing professionals, statistical researchers and social and lifestyle commentators. Terms like 'ABC1' as a definition of consumer types, are often used to describe a profile of users or target customers. Demographical and social grade definitions enable the classification and measurement of people of different social grade and income and earnings levels, for market research, targeting, social commentary, lifestyle statistics, and statistical research and analysis. Geodemographics combine the analysis of demographic lifestyle and geography. The proven principle is that people living in similar 'neighbourhoods' generally exhibit similar lifestyle and spending tendencies. Included here free are NRS, CACI ACORN and INSIGHT classifications, including ACORN 2005 UK population percentages.

A comprehensive (and most recent edition, as at March 2007*) 104 page document (NB large file size - 8.5MB) CACI ACORN UK Demographics Profile and User Guide containing detailed UK demographics and percentages for is available as a pdf file. Please note this is a big file. This excellent resource is free from the Businessballs website with permission from CACI. * Note: This report was first published 2004. It is not updated every year. When it is next updated I will endeavour to make the new edition available here, subject to agreement with CACI.

nrs social grade definitions (uk)

NRS stands for National Readership Survey (NRS Ltd). NRS is a not-for-profit company which is funded by the UK Institute of Practitioners in Advertising (IPA), Newspaper Publishers Association (NPA), and Periodical Publishers Association (PPA). The NRS social grade definitions have been in use for decades, ostensibly for audience profiling and targeting by the media, publishing and advertising sectors, and have become established as a generic reference series for classifying and describing social classes, especially for consumer targeting and consumer market research. See below for the NRS estimates of uk population by social grade Jan-Dec 2005, and for Jan-Dec 2004.

social grade social status occupation
A upper middle class higher managerial, administrative or professional
B middle class intermediate managerial, administrative or professional
C1 lower middle class supervisory or clerical, junior managerial, administrative or professional
C2 skilled working class skilled manual workers
D working class semi and unskilled manual workers
E those at lowest level of subsistence state pensioners or widows (no other earner), casual or lowest grade workers

 

nrs estimates of uk population by social grade jan-dec 2006

      All UK Adults (15+) Men Women
Totals   Estimated 000s 48,186 23,378 24,808
    % profile 100 100 100
Social Grade A Upper Middle Class - Higher managerial, administrative or professional Estimated 000s 1,932 1,032 900
    % profile 4.0 4.4 3.6
Social Grade B Middle Class - Intermediate managerial, administrative or professional Estimated 000s 10,573 5,404 5,169
    % profile 21.9 23.1 20.8
Social Grade C1 Lower Middle Class - Supervisory or clerical and junior managerial, administrative or professional Estimated 000s 13,982 6,400 7,581
    % profile 29.0 27.4 30.6
Social Grade C2 Skilled Working Class - Skilled manual workers Estimated 000s 9,964 5,395 4,570
    % profile 20.7 23.1 18.4
Social Grade D Working Class - Semi and unskilled manual workers Estimated 000s 7,819 3,712 4,107
    % profile 16.2 15.9 16.6
Social Grade E Those at the lowest levels of subsistence - Entirely dependent on state for long-term income Estimated 000s 3,916 1,435 2,481
    % profile 8.1 6.1 10.0

Source: National Readership Survey, January-December 2006. With acknowledgments to NRS Ltd. Reproduced with permission. Not to be sold or published.

 

nrs estimates of uk population by social grade jan-dec 2005

    All adults (15+) Men Women
Totals Population 000s 47,771 23,150 24,621
  Profile % 100 100 100
Social Grade A Population 000s 1,818 943 875
  Profile % 3.8 4.1 3.6
Social Grade B Population 000s 10,552 5,336 5,216
  Profile % 22.1 23.1 21.2
Social Grade C1 Population 000s 13,800 6,341 7,459
  Profile % 28.9 27.4 30.3
Social Grade C2 Population 000s 9,844 5,312 4,532
  Profile % 20.6 22.9 18.4
Social Grade D Population 000s 7,747 3,762 3,985
  Profile % 16.2 16.2 16.2
Social Grade E Population 000s 4,009 1,455 2,554
  Profile % 8.4 6.3 10.4

Source: National Readership Survey, January-December 2005. With acknowledgments to NRS Ltd. Reproduced with permission. Not to be sold or published.

 

nrs estimates of uk population by social grade jan-dec 2004

    All Adults (15+) Men Women
Totals Population 000s 47,265 22,862 24,403
  % 100 100 100
Social Grade A Population 000s 1,594 875 719
  % 3.4 3.8 2.9
Social Grade B Population 000s 10,189 5,182 5,006
  % 21.6 22.7 20.5
Social Grade C1 Population 000s 13,757 6,304 7,453
  % 29.1 27.6 30.5
Social Grade C2 Population 000s 9,924 5,349 4,575
  % 21 23.4 18.7
Social Grade D Population 000s 7,636 3,655 3,981
  % 16.2 16 16.3
Social Grade E Population 000s 4,166 1,496 2,670
  % 8.8 6.5 10.9

Source: National Readership Survey, January-December 2004. With acknowledgments to NRS Ltd. Reproduced with permission. Not to be sold or published.

 

insight social value groups (uk)

The insight Value Group Ltd carried out a vast study of UK social values and change, and upon its findings established this social value scale. It draws heavily from Maslow's Hierarchy of Needs. This is the Insight Value Group scale, which claims to be an accurate representation of the groups that exist in the UK today.

 social value group characteristics
self actualisers focused on people and relationships, individualistic and creative, enthusiastically exploring change, 'in a framework of non-prescriptive consideration for others'
innovators self-confident risk-takers, seeking new and different things, setting their own targets to achieve
esteem seekers acquisitive and materialistic, aspiring to what they see are symbols of success, including things and experiences
strivers attaching importance to image and status, as a means of enabling acceptance by their peer group, at the same time holding onto traditional values
contented conformers wanting to be 'normal', so follow the herd, accepting of their circumstances, they are contented and comfortable in the security of their own making
traditionalists averse to risk, guided by traditional behaviours and values, quiet and reserved, hanging back and blending in with the crowd
disconnected detached and resentful, embittered and apathetic, tending to live in the 'ever-present now'

caci acorn profiles of great britain

This is the ACORN demographic profile for the UK 2005 edition produced by CACI Ltd., based on the 2001 census (which provides about 30% of the data) and ongoing research via CACI's consumer lifestyle databases (covering the UK's 46 million adults and 23 million households). The ACORN demographics classifications and percentages and reproduced here with CACI's permission, which is gratefully acknowledged. Further information is at the ACORN section of CACI's website. The 2005 ACORN demographics classifications and percentages seem unchanged from those for 2003-4. The classifications for 2001 are different and these are shown below the 2005 table for reference.

A comprehensive 104 page document (NB large file size - 8.5MB) CACI ACORN 2005 UK Demographics Profile and User Guide containing detailed UK demographics and percentages for 2005 is available as a pdf file. Please note this is a big file. This excellent resource is free from the Businessballs website with permission from CACI.

The ACORN acronym meaning is 'A Classification Of Residential Neighbourhoods' (more business acronyms here). There are c.1.7 million postcodes in the United Kingdom; each postcode accounting for 15 addresses on average. The CACI organization produced the ACORN classifications to include every street in the country, comprising 17 distinct categories, containing 54 ACORN neighbourhood types. It is a geodemographic (combining geographical and demographics analysis) classification of British social classes and is used by marketing professionals to measure and target consumers and characteristics. CACI provide annual percentages population figures each year for each classification, and if you want to ask any particular questions about this please get in touch. You might never use these Acorn classifications, but whenever someone refers to them at least you'll be able to know what they mean... The classifications also provide a thought-provoking profile of the range of different existences of people in Britain - and no doubt across the Western World - today.

 

acorn 2003-2005 definitions with uk population percentages

This is the Acorn profile developed by CACI Ltd based on 2005 definitions and percentages, which seems unchanged from the 2003-4 classifications and data. Free online UK postcode profiles based on these 2005 definitions are available at the ACORN section of CACI's website.

category % of UK pop group   % of UK pop type name % of UK pop
wealthy achievers 25.1% A wealthy executives 8.6%      
cat. 1   A     1 wealthy mature professionals, large houses 1.7%
1   A     2 wealthy working families with mortgages 1.5
1   A     3 villages with wealthy commuters 2.7
1   A     4 well-off managers with larger houses 2.6
1   B affluent greys 7.7      
1   B     5 older affluent professionals 1.8
1   B     6 farming communities 2.0
1   B     7 old people, detached homes 1.9
1   B     8 mature couples, smaller detached homes 2.0
1   C flourishing families 8.8    
1   C     9 older families, prosperous suburbs 2.1
1   C     10 well-off working families with mortgages 2.3
1   C     11 well-off managers, detached houses 3.7
1   C     12 large families and houses in rural areas 0.6
urban prosperity  10.7 D prosperous professionals 2.2      
2   D     13 well-off older professionals, larger houses and converted flats 0.9
2   D     14 older professionals in suburban houses and apartments 1.4
2   E educated urbanites 4.6      
2   E     15 affluent urban professionals, flats 1.1
2   E     16 prosperous young professionals, flats 0.9
2   E     17 young educated workers, flats 0.6
2   E     18 multi-ethnic young, converted flats 1.1
2   E     19 suburban privately renting professionals 0.9
2   F aspiring singles 3.9      
2       20 student flats and cosmopolitan sharers 0.6
2   F     21 singles and sharers, multi-ethnic areas 1.6
2   F     22 low income singles 1.2
2   F     23 student terraces 0.4
comfortably off 26.6 G starting out 2.5      
3   G     24 young couples, flats and terraces 1.0
3   G     25 white collar singles/sharers, terraces 1.4
3   H secure families 15.5      
3   H     26 younger white collar couples with mortgages 1.9
3   H     27 middle-income, home owning areas 2.9
3   H     28 working families with mortgages 2.6
3   H     29 mature families in suburban semis 3.3
3   H     30 established home-owning workers 3.6
3   H     31 home-owning asian family areas 1.1 
3   I settled suburbia 6.0      
3   I     32 retired home owners 0.9
3   I     33 middle-income, older couples 3.0
3   I     34 lower incomes, older people, semis 2.1
3   prudent pensioners 2.6      
3   J     35 elderly singles, purpose-built flats 0.7
3   J     36 older people, flats 1.9
modest means 14.5 K asian communities 1.6      
4   K     37 crowded asian terraces 0.5
4   K     38 low income asian families 1.1
4   L post industrial families 4.8      
4   L     39 skilled older families, terraces 2.8
4   L     40 young working families 2.1
4   M blue collar roots 8.0      
4   M     41 skilled workers, semis and terraces 3.3 
4   M     42 home-owning families, terraces 2.8
4   M     43 older people, rented terraces 1.8
hard pressed 22.4 N struggling families 14.1      
5   N     44 low income larger families, semis 3.3
5   N     45 low income, older people, smaller semis 3.0
5   N     46 low income, routine jobs, terraces and flats 1.4
5   N     47 low income families, terraced estates 2.6
5   N     48 families and single parents, semis and terraces 2.1
5   N     49 large families and single parents, many children 1.7
5   O burdened singles 4.5    
5   O     50 single elderly people, council flats 1.8
5   O     51 single parents and pensioners, council terraces 1.9
5   O     52 families and single parents, council flats 0.8
5   P high rise hardship 1.6      
5   P     53 old people, many high rise flats 0.8
5   P     54 singles and single parents, high rise estates 0.9
5   Q inner city adversity 2.1    
5   Q     55 multi-ethnic purpose-built estates 1.1
5   Q     56 multi-ethnic, crowded flats 1.1
    U unclassified 0.3 57 mainly communal population 0.3

 

acorn 2001 profile definitions

This is the Acorn profile developed by CACI Ltd based on 2001 definitions. It has been superceded by the later demographics profiles and percentages shown above, so these 2001 profiles are provided mainly for retrospective reference.

acorn 'types' acorn 'groups'
A - thriving

1.1 wealthy suburbs
1.2 villages with wealthy commuters
1.3 mature affluent home-owning areas
1.4 affluent suburbs, older families
1.5 mature well off suburbs
2.6 agricultural villages, home-based workers
2.7 holiday retreats, older people, home-based workers
2.8 home owning areas, well-off older residents
3.9 private flats, elderly people
1 - wealthy achievers, suburban areas

2 - affluent greys, rural communities

3 - prosperous pensioners, retirement areas
B - expanding

4.10 affluent working families with mortgages
4.11 affluent working couples with mortgages, new homes
4.12 transient workforces, living at their place of work
5.13 home owning family areas
5.14 home owning family areas, older children
5.15 families with mortgages, younger children
4 - affluent executives, family areas

5 - well-off workers, family areas
C - rising

6.16 well-off town and city areas
6.17 flats and mortgages, singles and young working couples
6.18 furnished flats and bedsits, younger single people
7.19 apartments, young professional singles and couples
7.20 gentrified multi-ethnic areas
8.21 prosperous enclaves, highly qualified executives
8.22 academic centres, students and young professionals
8.23 affluent city centre areas, tenements and flats
8.24 partly gentrified multi-ethnic areas
8.25 converted flats and bedsits, single people
6 - affluent urbanites, town and city areas

7 - prosperous professionals, metropolitan areas

8 - better-off executives, inner city areas
D - settling

9.26 mature established home owning areas
9.27 rural areas, mixed occupations
9.28 established home owning areas
9.29 home owning areas, council tenants, retired couples
10.30 established home owning areas, skilled workers
10.31 home owners on older properties, younger workers
10.32 home owning areas with skilled workers
9 - comfortable middle agers, mature home owning areas

10 - skilled workers, home owning areas
 
E - aspiring

11.33 council areas, some new home owners
11.34 mature home owning areas, skilled workers
11.35 low rise estates, older workers, new home owners
12.36 home owning multi-ethnic areas, young families
12.37 multi-occupied town centres, mixed occupations
12.38 multi-ethnic areas, while collar workers
11 - new home owners, mature communities

12 - while collar workers, better-off multi-ethnic areas
 
F - striving

13.39 home owners, small council flats, single pensioners
13.40 council areas, older people, health problems
14.41 better-off council areas, new home owners
14.42 council areas, young families, some new home owners
14.43 council areas, young families, many lone parents
14.44 multi-occupied terraces, multi-ethnic areas
14.45 low rise council housing, less well-off families
14.46 council areas, residents with health problems
15.47 estates with high unemployment
15.48 council flats, elderly people, health problems
15.49 council flats, very high unemployment, singles
16.50 council areas, high unemployment, lone parents
16.51 council flats, greatest hardship, many lone parents
17.52 multi-ethnic areas, large families, overcrowding
17.53 multi-ethnic estates, severe unemployment, lone parents
17.54 multi-ethnic areas, high unemployment, overcrowding
13 - older people, less prosperous areas

14 - council estate residents, better-off homes

15 - council estate residents, high unemployment

16 - council estate residents, greatest hardship

17 - people in multi-ethnic low income areas

The Acorn classifications also acknowledge an 'unclassified' section of British society, although no definitions are attached to it. For the record, Acorn projected in 2002 some 0.3% of the British population would fall under the 'unclassified' heading.

 

nrs 'super profiles' classification (uk)

NRS (National Readership Survey Ltd) also use the following summary headings as an alternative way of classifying lifestyle types in the UK. Again, percentage figures for the distribution of these types are available from various sources.

A - affluent achievers
B - thriving greys
C - settled suburbans
D - nest builders
E - urban ventures
F - country life
G - senior citizens
H - producers
I - hard-pressed families
J - have-nots
K - unclassifiable

 

relating social grade to pay levels (uk)

The NRS ABC1 (etc) scale is not a direct correlation with earnings. Neither the CACI nor the NRS demographics and social grades classifications correlates precisely with earnings, so care needs to be taken when inferring pay or earnings levels from social grade classifications or categories.

As a guide however here are my own best estimated pay bands without overlap (which is more helpful for broad brush analysis) for the NRS ABC1 (etc) social grades. In reality there would be overlap, for instance, some C2's earn £50k or more, for example self-employed plumbers; some C1's earn £100k, for example top sales-people; some B's earn £100k, for example top performing middle managers. Which all goes to show that this scale is actually quite a dated framework. Society has changed a lot since it was created.

These broad guide figures based on 2004 levels.

NRS grade and annual earnings (my own estimate - if you have any other suggestions let me know.)

Social grade systems ACORN and Super Profiles are obviously a lot more subtle, and so probably correlate better to earnings.

If you are surveying or using questionnaires to research demographics and pay levels, adjust your survey questions to indicate precisely what social grading and earnings levels information you want to measure.



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© alan chapman 1995-2009, and where relevant CACI and NRS